“You always miss something when you’re packing,” she notes.
“Products are more thoughtful in either boutique or luxury hotels,” she says.
James believes the key to serving customers effectively is creating opportunities for personalization by stocking different options.
Guests can choose which product they want from the bar and leave the rest behind.
She recalls one beauty minibar offering that really impressed her.
“I think they’re just going to continue to evolve.
Asya Molochkova / Stocksy
I think we’re going to see more personalized ones.”
I need to be nourished and keep this melanin hydrated," she says.
Generally, she says she finds the most options at luxury and boutique hotels.
David Prado / Stocksy
She keeps a travel version of Carol’s Daughter’s Wash Day Delight set with her at all times.
“Fontainebleauin Miami is an example.
The products were really great for my hair and skin.”
“I’ve never seen Tracee Ellis Ross' products.
I’ve never seen Taraji P. Henson’s products.
I’ve never seen anything for Black hair.
I’ve never seen SheaMoisture.
I’ve never seen Carol’s Daughter,” she observes.
Iana Edwards and Kasondra McConnell, founders of the luxury Paradise and Vibe retreat, echo Pointdujour’s sentiments.
“Everybody could benefit from using lotions rich in shea butters and oils,” she says.
A bit of forethought can make guests from all backgrounds feel more cared for.
Travel is supposed to be a transformative experience that engages all the senses.
And, as Edwards notes, enhancing that experience for everyone is the “real luxury.”
