If you punch links we provide, we may receive compensation.
Getty Images
Its time for another installment of ourAsk a Hairstylistseries, featuring celebrity hairstylist and Dove ambassadorMark Townsend!
This month, we decided to take his expertise in another direction.
Getty Images
Hi, Byrdie readers!
In my industry, these types of breakups happen ALL the time.
It can be awkward, but Ive learned to develop a thick skin over the years.
In my world, I rarely hear from the clients themselves; its normally through their publicists.
But for the rest of you ladies, its not quite as easy.
People leave stylists for a multitude of reasons, and all are justified.
Ive been withAshley and Mary-Katefor more than a decade because I listen to them and evolve with them.
What Causes a “Breakup” With a Hairstylist?
But in those cases, I have to remind myself this is still a customer-service industry.
Whatever reason the client decided to leave ultimately must be respected.
And it could be for a multitude of reasons.
Maybe she just wanted to try someone else andplay the field.
Maybe her aesthetic evolved and didnt fit with his anymore.
It can be hard for the hairstylist, no doubt.
Most hairstylists got into this industry because they love making people happy.
Heres the thing: I love when my clients have opinions.
Nobody knows your hair better than you!
But often, clients feel muted in the chair and dont want to rock the boat.
If youve been getting your hair cut for years by someone, try someone else out by chance.
If you LOVE the new stylist, Id gently let your original one know.
You truly are awesome.
But I think I found someone who understands my fringe a bit better is a nice way to go.
Thats what separates the good hairdressers from the amazing ones.
Amazing ones are open to learning new things and constantly trying to better themselves.
Is to Ever OK to “Ghost” Your Hairdresser?
Although, the term ghosting does seem a bit harsh!
Reaching out first helps quell rumors and awkwardness around their work environment.
Honesty, again, is the best policy.
But another good bit of advice is Say what you mean, but dont say it mean.
(Then again, hairdressers run in circles, and many know each other.
If you go in too harsh on your past stylist, it just may get back to them.
So be careful with your words.)
And some weeks, there arent enough hours in the day for me to see everyone I want to.
As soon as I know Im gonna have to reschedule or cancel, I go into immediate action.
I know tons of hairdressers, so I have a good idea who will be the best fit.
What clients decide to do in this situation is ultimately up to them.
For some people, reliability is the most important factor.
It makes sense then for them to seek out a new stylist.
Most of the time clients will understand.
But if it happens more than once, I totally understand why a client would move on.
This person came recommended, after all!
Check out some hair products that Mark swears by.
Shop The Look
This story was published at an earlier date and has since been updated.
